Customer Service Administrator

Storm Recruitment And Consultancy

Wicklow, Dublin South

Customer Service Administrator's required for a number of roles in South Dublin and Wicklow. Excellent Salaries depending on experience from €24-€30K. Customer Service: Answering incoming calls and ensuring customer satisfaction is maintained. Ansering email queries. Resolving complaints on a daily basis via phone and email. Liaising withcustomers on accounts and queries. Updating customeraccounts. Operations Support: Checking inactive sales & compiling weekly reports. Morning checks done on allschedules. Daily calls with supporting theOperations Manager. Co-ordination of schedules. Liaising with Sales team & chasing pending sales information. Re-scheduling jobs where required. Liaise with Operations manager. Maintain the fitting log & also an inactive sales log. Send out orders from our clients internet sales. Management of tracking software. Ad-Hoc administration & operational duties. Requirements: Proven experience within a customer service environment. Customer service focused. Excellent level of spoken and written English. Excellent telephone manner and written communication skills. Good computing skills. Ability to be flexible in a fast-paced environment. Ability to meet deadlines with a positive approach. Ability to work independently and as part of a team. This job originally appeared on RecruitIreland.com.

2587 days ago